The AI Reality Check: Benchmarking AI Adoption Across Human Services

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AI is generating plenty of headlines, but where are health and human services organizations actually making progress? Drawing from a national executive survey conducted by OPEN MINDS sponsored by Netsmart, this session reveals how organizations are approaching AI today, from early exploration to organization-wide adoption. Discover what leading organizations are doing differently, where executives are investing, and which strategies are delivering measurable impact. In addition to exclusive benchmark data, hear firsthand from an organization advancing AI adoption across its operations as they share practical experiences, key learnings, and the impact AI is having on care teams and organizations.