Digital Transformation? It’s About The Customer…
There are many forces ‘redrawing’ the lines in the health and human services field. And to succeed and find a sustainable business model, executive teams need to focus on both organizational efficiency and organizational resiliency. But neither is possible without technology. In this session, join OPEN MINDS Chief Executive Officer Monica E. Oss for an up-to-the-minute look at the critical changes in the landscape for serving complex consumers – and what they mean for organizational sustainability post-pandemic.
In this session we will cover:
- The context for selecting technology in an ever changing and shifting field
- Critical organizational competencies your organization must have for efficiency and sustainability
- A framework for data-driven strategy and technology assessment