Iva Svetlikova, CQCO for Masada Community Mental Health Services has over 20 years of dedicated experience in the field of behavioral health. She is committed to improving lives of individuals and communities and continuously advocates for quality care and positive outcomes. Iva has made substantial contributions to the field through her work in non-profit community-based organizations.
For more than 12 years, Iva has held esteemed positions in Masada where she currently serves as Chief Quality and Compliance Officer. In this pivotal role, Iva directs her expertise toward quality assurance, training, regulatory compliance, and the enhancement of client outcomes through data analytics. Established in 1989, Masada is a non-profit organization with an annual budget of $25M that provides quality mental health services to vulnerable communities in Southern California.
Iva’s leadership has been instrumental in navigating the challenges posed by the Covid-19 pandemic, swiftly transitioning in-person care to the realm of telehealth while ensuring the continuity of vital care.
One of Iva’s notable achievements includes successfully leading the expedited implementation of a state-of -the-art Electronic Health Record (eHR) system, streamlining data management, and enhancing the overall efficiency of operations.
Additionally, over the last two years, Iva has played a crucial role in the successful implementation of the various CalAIM initiatives. Most recently, the implementation of Payment Reform and currently the implementation of Enhanced Care Management.
Iva Svetlikova is a licensed Marriage and Family Therapist in the state of California. She holds a Master of Science Degree in Counseling, Marriage and Family Therapy from California State University Long Beach.
Iva is speaking during Preparing For CalAIM – Creating The Tech Infrastructure Needed For Success In A Population Health & Performance-Based Service Delivery System.