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OPEN MINDS consultants are health and human services experts for organizations serving consumers with the most complex support needs. Our team has a deep understanding of the financing and service delivery for consumers with chronic conditions, mental illnesses, addictive disorders, cognitive disabilities, autism, dementia, and Alzheimer’s.
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Meet the Consultants
Michael Allen
- Strategic Planning & Organizational Development
- Clinical Quality & Performance Management
- Transformational Leadership & Team Building
- Service Line Development, Expansion & Optimization
Kim Bond, MS, LMFT
- Behavioral Health Treatment In The Public & Community Setting
- Clinical & Contractual Compliance
- Clinical Oversight
- Budget Management
Paul Duck
- Strategic Planning & Strategy Implementation
- Growth Strategies & Business Development
- Integrated Primary Care Models & Clinical Operations
- Mergers, Acquisitions & Innovative Partnership Development
- Change Management & Team Building
- Service Line Assessment & Development
- Development & Implementation Of Payer & Provider Strategic Alliances
- Health Plan Outreach & Contracting
- Strategic Planning & Payer Mix Diversification
- Organizational Re-Engineering & Operations Management
Lauren Frantz
- Event Planning & Management
- Marketing Strategy & Execution
- Campaign Development
- Event Content Development & Speaker Coordination
Rick Gutierrez, Ph.D.
- Business Development Within Developmental Disability Space
- Network Management & Development
- Leadership Development & Coaching
- Strategy Planning & Facilitation
- Revenue Cycle Management
Emily Harris
- Brand Strategy & Revenue Growth
- Business To Business Marketing & Sales
- Marketing Data Analytics
- Service Line Growth
- Process Development
Sharon Hicks, MBA, MSW
- Financial Management Of Health & Human Service Organizations – Both Service Provider Systems & Health Plans
- Health Information Management & Management Of Electronic Medical Recordkeeping Systems
- Technology Selection & Implementation
- System Integration Including Computerizing Clinical Workflows
Joseph Naughton-Travers, EdM
- Development & Implementation Of Payer & Provider Strategic Alliances
- Organizational Re-Engineering & Operations Management
- Strategic Planning & Metric-Based Management
- EHR & Other Technology Selection & Implementation
- Mergers, Acquisitions & Innovative Partnership Development
- Service Line Assessment & Development
Erin Palmer
- Marketing strategy and strategy implementation
- Event strategy, planning, and management
- Fundraising planning
- Marketing communications
Rick Rowley
- Health care strategy, including technology and analytics strategy, and implementation
- Mergers and acquisitions – analysis and implementation
- Revenue cycle management
- Data engineering, data governance, visualization, and analytics
Rachel Steinmetz
- Strategic and operations management – strategy, program development, budget management, & social media strategy
- Technology optimization – EHRs, data analytics, CRM, project management software, AI/automation tools
- Marketing strategy and strategy implementation – social media, content creation, brand partnerships, advertising campaigns, customer engagement, graphic design, video editing, web design, ROI tracking, event planning
- Marketing communications – Email campaigns, grant writing, proposal writing, public relations