Alison Nelson
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Alison is a member of the Optum Technology leadership team. She leads Technology Transformation and is the CIO for Optum Operations and the Customer Office. This team serves the business in achieving their goals by engineering & delivering cost effective, scalable, high quality software solutions that rapidly deliver customer value for the Optum Enterprise. Services offered include Advanced Technology and Automation Engineering, Technology Partnership & Consulting Services, and Client Implementation Technical Readiness. This team also enables the Optum Technology Net Promoter Score (NPS), supports the enterprise MOVE program and drives the enterprise technology transformation. They focus on driving the utilization of modern technologies, simplifying the technology landscape, transforming the technology workforce and improving the customer experience.
Alison joined UnitedHealth Group in July of 1996. During her tenure, she held various leadership positions throughout the evolution of UnitedHealth Group, all with a focus on technology, software development, program management and application architecture. Prior to joining UnitedHealth Group, Alison worked for Price Waterhouse, LLC in their Insurance Industry management consulting practice.