The 2022 OPEN MINDS Whole Person Care Summit

Digital health care is now the norm, or at the very least heavily incorporated into a more traditional model of care, and when examining the future of chronic disease management, and whole-person health, technology’s role is huge. In addition to this, the integration of behavioral health with physical health will lead to solutions that are hybrid in nature. Complex consumers with complex support needs have the opportunity of being served in this hybrid manner, and this opens the door for provider groups to offer emerging digital solutions. During the OPEN MINDS Whole Person Care Summit, you will hear industry insights, digital and hybrid trends in integrated models of care, and a look at the future of whole person care and how that affects specialty provider groups serving the complex consumer.

8:00 am – 9:00 am PT: Executive Networking Breakfast & Registration

9:00 am – 9:15 am PT: Welcome/Opening

Beth Klawitter, Senior Associate, OPEN MINDS

Nancy Martin, Senior Associate, OPEN MINDS

9:15 am – 10:15 am PT: Keynote: Evernorth’s Innovative Initiatives And How Integrated Care Is Working At The Consumer Level

The emerging virtual care landscape is making health care more affordable and accessible for consumers with complex needs. By partnering with virtual providers, Cigna and Evernorth offer different integrated care solutions that better fit consumers’ primary, behavioral, and social needs. From self-help to direct/virtual patient care, these integrated health care solutions give both consumers and provider organizations access to information and insights into their health outcomes and help navigate their way through an increasingly complex market with so many options to choose from. And with artificial intelligence and machine learning, we are only at the beginning of the virtual care frontier.

William Lopez, M.D., National Medical Director, Virtual Care, Evernorth

Beth Klawitter, Senior Associate, OPEN MINDS

10:15 am – 11:30 am PT: Whole Person Care Models—Weighing The Pros & Cons

Health systems and organizations moving towards achieving whole-person care can take several paths toward integrating behavioral health, primary care, and social services. However, any path is not without challenges, especially when also incorporating the use of digital platforms. Furthermore, establishing community partnerships are critical for addressing social determinants of health (SDOH) and achieving scale to move through barriers to care and improve whole-person outcomes. Hear from organizations that have taken different steps toward advancing their whole-person care models, how they evaluated the courses they took, and what they learned along the way.

Victoria Pham, DO, MBA, FAPA, DFAACAP, Former Chief Medical Officer, Institute for Community Living

Nancy Martin, Senior Associate, OPEN MINDS

11:45 am – 12:45 pm PT: Breaking Down The Silos With Digital Health Solutions: Choose Wisely

With the explosion of telehealth services, smartphone apps, remote patient monitoring, and activity trackers, it’s hard not to feel overwhelmed by the vast number of high-tech solutions. While digital health has broadened access to care and reached many consumers who otherwise would not be connected to services, it’s crucial to balance convenience with outcomes—and be wary of creating digital silos that accentuate care inequity. Join us in examining the successes and pitfalls of incorporating digital health solutions into whole-person care models and key takeaways to consider in implementing your approach.

John Poikonen, Pharm D., Director of Clinical Informatics, AmalgamRx

Nancy Martin, Senior Associate, OPEN MINDS

12:45 pm – 2:00 pm PT: Lunch

Lunch will be provided by OPEN MINDS.

2:00 pm – 3:15 pm PT: Reflections On Digital Whole-Person Care: Health Plans Look To The Future

Leveraging their networks of provider organizations and consumer members, and harnessing the wealth of data and information at their fingertips, positions health plans to impact whole person care and health outcomes. In fact, health plans are investing significant resources in developing digital care models to facilitate whole-person care and address social determinants of health. Just what does the future have in store? Get a look at how our experts see whole-person care digital modalities unfolding at the health plan level.

Andrea Palmer, Chief Executive Officer, Awake Labs

Jodi Fenner, Director II, Product Development, Elevance Health

Chad Ardoin, Vice President of Clinical Operations, Nursing, Behavioral Health & Managed Care Pilot Programs, Caregiver

Beth Klawitter, Senior Associate, OPEN MINDS

3:30 pm – 4:45 pm PT: The Roadmap To Whole Person Care: Performance Measures & Value-Based Reimbursement

Achieving whole person care involves paying for it, which requires data gathering, analysis, and sharing. In tracking and measuring outcomes and performance, payer and provider organization executives need to answer critical questions. How can implementing and evaluating performance measures lead to effective whole-person care? What data should be collected, and how will it be collected? How can the data be utilized to create value-based payment structures? Our panelists will answer these questions and give examples from their experiences as they explain how they have used performance measures to implement value-based reimbursement in their organizations.

Rachelle Glavin, Vice President, Clinical Operations, Missouri Behavioral Health Council

Tom Petrizzo, Chief Executive Officer, Tri-County Mental Health Services

Nancy Martin, Senior Associate, OPEN MINDS

Beth Klawitter, Senior Associate, OPEN MINDS