The impact of the pandemic has forced many non-profit service organizations to carefully assess their service delivery models and financial vulnerability and sustainability to unanticipated crises. In addition, the factors driving market change are expected to accelerate as we move into the coming year—more value-based contracting, new service demand, strained government budgets, and a boom in technology products that are changing how services are delivered. So how does an organization assess where it is with service delivery and financially vulnerable and strategically identify how to align resources for sustainability to weather change and drive organizational growth?
In this session, we will cover:
- Models of hybrid service delivery
- Technologies that will support hybrid models clinically, fiscally, and analytically
- Sustainability in the new normal