Advice From An Industry Expert: Introducing Customer Experience To A Clinical Setting

Sponsored By Welligent What is your organization doing to engage, retain, and anticipate the needs of your clients? Customer experience is a hot topic but it’s no longer just a focus within retail. Join us for a highly interactive and collaborative experience as Rick Crump, Founder/CEO of KineticXperience, leads a discussion on strategies across a number of industries and how they can be applied to behavioral health practices. Learn the latest methods for analyzing your customer’s experience to help identify where you can create impactful touch points in your client’s journey to keep them engaged and satisfied with your services.