The Digital Substitution Effect: A Guide To Supporting Consumers In The Community Through Technology

There are thousands of new digital treatment technologies and technology-enabled services focused on the health and human service market. As consumer and health plan adoption of digital technology in their health service continuum increases, the demand for, and sustainability of, traditional models of service delivery will decrease. This means executives need a proactive plan to integrate these new digital technologies into their service system—to both increase consumer preference for their services and decrease service cost. In this session, we’ll discuss this challenge and new solutions for provider organizations to incorporate into their market strategy. The session will cover:

• Key strategies to help move your organization forward in planning a digital transformation
• Examples of new digital treatment tools and how they are being utilized by health plans, provider organizations, and consumers
• A panel discussion featuring organizations that are currently utilizing digital treatment technologies