The delivery system has been undergoing transformation for a number of years. The pandemic accelerated the transformation, and as the system moves to new delivery models, retail health is playing a dynamic role in the change. Additional influencers such as inflation, supply chain issues, workforce challenges, mergers, and acquisitions have placed added pressure on healthcare delivery. While non-traditional services and stakeholders–such as retail clinics, hospital @ home programs, and virtual care, have seen increased market share, collaborative opportunities have emerged as integration becomes critical and the movement to whole-person care. This keynote will address the current retail impact in the market and also the future of care delivery.
*Invited Keynote