Technology investment has the potential to address workforce challenges, innovate service delivery, create operating efficiencies, and reduce costs. But how do you select the right technology to develop a competitive advantage, create a technology plan and budget, and assess the ROI? In this session, provider organizations will:
- Gain insights on how to align the technology plan with the strategic plan
- Discuss examples of using technology budgeting to leverage staff and resources to operate more efficiently and create a competitive advantage
- Identify how to assess the return on investment between different technology options by estimating potential revenue increases or cost reductions