Melissa has been a registered nurse for over 30 years. She is certified in Hospice and PalliativeCare, but her career has spanned many specialties including ICU, cardiac surgery, pediatrics, home health, instruction, behavioral health, and SUD treatment. In every role, Melissa has been involved in quality improvement. She is passionate about deliveringthe highest quality of care to patients during their most difficult days.
As Director of Quality at Vertava Health, Melissa is responsible for both the overarching strategyand daily operations of quality assurance and performance improvement. In addition to ongoing audits, trainings, and documentation improvement projects, Melissa has implemented multiple digital assessment tools providing real-time insights through data analytics.
Melissa earned her Bachelor of Science in Nursing from Middle Tennessee State University. Sheenjoys reading and spending time with family at her home in Tennessee.