Zoe Webb

Zoë Webb is a Baltimore, MD native. She graduated from Goucher College as a psychology major and has worked in the behavioral and social services field for almost 20 years.  Zoë has been with Cigna for the past 16 years in which she has held several different positions within Cigna’s Behavioral Network and Contract Team. She is currently the Northeast Behavioral Network and Contract Director and oversees a team of Contractors, Provider Relations Representatives and Market Managers that handle network activities from Maine to Virginia.  She is also the National Lead for behavioral provider experience strategy and some of her responsibilities include overseeing provider performance management, the provider service model and provider communications.  Zoë is quite passionate that one way to improve the health and well-being of Cigna’s customers is through improving the experience of the provider network.