Registration
Grab your badge and register for the week ahead!
Lunch On Your Own
Enjoy lunch at the hotel restaurant, Bank & Bourbon, or take a walk down to the famous Reading Terminal Market!
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
Sponsored By: 
Joseph P. Naughton-Travers, EdM
Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.
Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics. Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.
Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.
He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.
Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
Sponsored By:
John Falsetti
John Falsetti brings over 25 years of information services management experience in the health and human services field to the OPEN MINDS team. He has deep expertise in technology and analytics management. This includes technology strategy, technology selection and optimization, database development and warehousing, and technology department management.
Mr. Falsetti is currently the Chief Information Officer for Maryville Academy, a non-profit organization based in Des Plaines, Illinois that works to protect children and strengthen families. In this role, he is responsible for strategic planning, budgeting, business intelligence, infrastructure, and process improvement, as well as training and client services. While at Maryville he completed the selection and implementation of an enterprise-wide EHR system, business intelligence reporting system, and help desk software.
Prior to joining Maryville Academy, Mr. Falsetti served as the Senior Vice President of Information Services for One Hope United a multi-state human service organization focused on children and families. While at One Hope United, Mr. Falsetti led a number of projects including, implementation of a web-based business intelligence reporting system, consolidation of 30 computing service locations, and development and implementation of a web-based database system for administrative and clinical use. In this role, he also worked with senior management on strategic planning, authored an in-depth information services roadmap, and negotiated all departmental technology contracts.
Previously, Mr. Falsetti was the Information Technology Manager for Elmhurst Memorial Healthcare/Endeavor Health, a multi-service multi-location hospital system in Illinois. In that role he oversaw a technical staff that managed all aspects of networking, help desk, and systems implementation for the 260-bed hospital.
Mr. Falsetti started his career as an Electrical Engineer for Bio-Imaging Research, where he designed a 16-bit data acquisition system for CT imaging. He moved into network management as a Senior Network Specialist for DePaul University in Chicago and then became the Departmental Information Services Administrator for Loyola University Medical Center. In this role he supervised daily MIS operations for all sub-specialty surgery departments and developed clinical/administrative client-server systems for each program unit.
Mr. Falsetti earned his Bachelor of Science in Electronic Engineering Technology from Southern Illinois University at Carbondale.
Grand Opening Of The Exhibit Hall
Join us for an unveiling of all of our great exhibitors! Unwind from the day and enjoy cocktails and hor ‘doeuvres with your peers and thought leaders.
Executive Breakfast & Registration
If you haven’t registered yet, check in with us at the registration desk and then enjoy breakfast in the exhibit hall!
Thought Leader Discussion
Join our keynote for an interactive discussion where you can take time to ask your own questions and continue the conversation.
Protecting What Matters: How To Know If Your Data Is Secure
As behavioral health organizations become increasingly digital, protecting sensitive patient, clinical and financial data has never been more critical—or more complex. Cyber threats, ransomware attacks, and evolving regulatory requirements place executive leaders at the center of data security and organizational risk.
This session will provide behavioral health executives with a clear, practical framework for understanding their organization’s data security posture—empowering leaders to protect patient trust, ensure compliance and safeguard the long-term stability of their organizations.
Attendees will leave with:
- How to identify vulnerabilities across clinical systems, EHRs, third party vendors and remote work environments
- The ability to distinguish between perceived and actual risks; and ask the right questions of internal teams and technology partners
- Strategies for governance, accountability and incident-response planning to prepare for and prevent breaches
Behind The Scenes—The Tech Tools You Need To Make Sense Of Your Data
Behavioral health organizations generate vast amounts of data, yet many executive teams struggle to turn that information into timely, actionable insight. Disconnected systems, manual reporting, and unclear dashboards often limit leaders’ ability to make confident strategic and operational decisions.
This session pulls the curtain back on the technology tools that help behavioral health executives transform raw data into meaningful intelligence. Attendees will gain a practical overview of data platforms, analytics tools, and reporting solutions commonly used in behavioral health.
Key takeaways include:
- How these tools integrate with EHRs and financial systems to improve visibility into clinical outcomes and operational performance
- The best tools and strategies to support data-informed decision making across the organization
- How to evaluate solutions and align technology investments with strategic priorities
Lunch On Your Own
Enjoy lunch at the hotel restaurant, Bank & Bourbon, or take a walk down to the famous Reading Terminal Market!
Apple-A-Day Giveaway
They say an apple a day keeps the doctor away—and today, it just might keep the post-lunch slump away! Visit the exhibit hall from 1:45 p.m. to 2:15 p.m. on Wednesday to enter our raffle and have a chance to win an Apple product. The lucky winner will be revealed during the raffle prize drawing on Thursday, October 28, at 1:45 p.m.—don’t miss your chance to take a bite out of something big.
How To Measure The Efficiency & Cost Effectiveness Of Your Tech Stack
Behavioral health organizations rely on an expanding technology stack to support clinical care, operations, compliance, and reporting—yet many executive teams lack clear visibility into whether these investments are delivering real value. Rising costs, overlapping systems, and underutilized tools can quietly erode efficiency and margins.
This session will provide executives with a framework for evaluating the efficiency and cost effectiveness of their tech stack. Attendees will learn how to assess utilization, integration and performance across EHRs, analytics platforms, revenue cycle management tools, and third party solutions; while identifying redundancies and hidden costs.
- Link technology spend to measurable clinical, operational and financial outcomes
- Strategies to address governance, vendor management and ROI measurement to support smart tech decision making
- Insights to optimize technology investments, improve operational efficiency, and ensure your tech stack supports strategic priorities
The Data Analytics Needed For Effective Integrated Care
Successful integrated care models depend on more than collaboration—it requires the right data and analytics to coordinate services, measure outcomes, and manage risk across systems of care. Executive leaders must understand which insights matter most to drive both clinical quality and organizational performance.
This session will explore the essential data analytics needed to support effective integrated care across behavioral health, primary care, and social supports. Attendees will learn how to align clinical, operational and financial data to gain a unified view of the consumer journey; track outcomes across services lines; and identify gaps as well as opportunities for improvement.
Executive Networking Reception
End your day by unwinding with your peers, colleagues, thought leaders, and vendors. Join us in the exhibit hall and enjoy a cocktail and hors d’oeurvres!
Executive Breakfast
Start your day off right with breakfast, served in the exhibit hall. Take this time to speak with our great exhibitors and talk to peers about what you’ve heard this week!
Keynote
Thought Leader Discussion
Join our keynote presenter for an interactive discussion where you can take time to ask your own questions and continue the conversation.
Knowing What Data You Need To Collect
In an environment of tightening margins, increasing payer scrutiny, and rising expectations for outcomes, behavioral health leaders can no longer afford to collect data without purpose. The challenge is not access to information—it’s knowing which data truly matters and how to use it to drive performance, quality and growth.
This session is designed to identify the operational, financial and compliance data points that are essential to informed decision making. Attendees will learn how to align data collection with organizational strategy, regulatory requirements, and value-based care expectations, while avoiding common pitfalls such as over-collection, siloed systems, and underutilized reports.
Learn to:
- Define meaningful metrics and improve data governance
- Ensure you’re capturing the right information to support accountability, performance improvement and long-term sustainability
The Future Of AI To Improve Analytics
Artificial Intelligence is transforming the way behavioral health organizations collect, interpret, and act on data. From predicting patient outcomes to optimizing operational workflows, AI-powered analytics can provide unprecedented insight—but only when executives understand how to leverage these tools strategically.
The session will explore the future of AI in behavioral health analytics, highlighting practical applications that drive better clinical outcomes, operational efficiency and financial performance.
Attendees will learn how AI can enhance predictive modeling, automate routine reporting, and uncover actionable insights from complex datasets.
Key takeaways include:
- Understand AI applications in behavioral health analytics to identify practical ways AI can enhance data analysis, from predictive modeling to operational and clinical decision support
- Evaluate opportunities and challenges to recognize the benefits, limitations, and ethical/regulatory considerations of implementing AI tools
- Create strategies to leverage AI-driven analytics for informed decision-making and improved outcomes
Lunch On Your Own
Enjoy lunch at the hotel restaurant, Bank & Bourbon, or take a walk down to the famous Reading Terminal Market!
Raffle Prize Drawing
Don’t miss the much-anticipated raffle drawing at 1:45 pm and come see if you’ve won any of the great prizes provided by our generous sponsors! (Must be present to win!)
Ensuring Staff Literacy When Analyzing Data
As organizations become increasingly data-driven, the ability of staff at all levels to accurately interpret and apply data is critical to clinical quality, operational efficiency, and strategic decision-making. Event the most advanced analytics tools fall short if teams lack the skills and confidence to use data effectively.
This session will explore how health care executives can build and sustain data literacy across their organizations. Attendees will learn what data literacy truly means in a behavioral health context, how to assess current capabilities, and where gaps most commonly occur—from frontline staff to management.
The session will highlight:
- Strategies for training, standardizing definitions, and improving data governance
- How to foster a culture where data is trusted and used consistently to guide decision making
- Actionable insight into strengthening organizational data fluency, moving beyond dashboards to meaningful analysis to improve outcomes and performance
Closing Keynote
Monica E. Oss
Monica E. Oss, M.S. is the founder of OPEN MINDS and serves as its chief executive officer, executive editor of its publications and websites, and executive lead of its consulting engagements. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. She is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field – and its focus on the verticals of the field serving consumers with chronic conditions and complex support needs.
Ms. Oss has extensive experience in developing and implementing growth strategies for a wide array of organizations in the field. She has expertise in industry trend analysis, reimbursement and rate setting, and creating actionable plans for market success. In her role, she has led numerous engagements with state Medicaid plans, county governments, private insurers, and health plans, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.
Prior to founding OPEN MINDS, Ms. Oss served as an executive with a nationally managed behavioral health organization, responsible for market development, actuarial analysis, and capitation-based rate setting. She also held a position as vice president of the U.S. risk management and underwriting division of an international insurance company.
Ms. Oss has been the keynote speaker at the conferences of dozens of national associations and has been published in a wide range of professional journals and trade publications. She has provided Congressional and state legislative testimony on issues as diverse as the financial impact of parity and payer medication access policies.
Ms. Oss has led a range of industry research and consultation initiatives, serving as principal investigator on research projects that include the examination of national managed care enrollment and service patterns, development of provider rate structures for government entities, creation of return-on-investment models for technology investments; design of performance-based compensation models within public and private health plans; and analysis of the economic impact of changes in benefit design, adoption of evidence-based practices, and new technologies.