Technology innovations are being used evermore to facilitate better consumer access, a positive experience, and engagement. Consumer engagement is also vital to successful outcomes and overall performance. By enhancing consumer interfaces, provider organizations can use technology for chat features and other digital communications, screening tools, prescription notifications, appointment and wellness reminders, delivery of test results, consumer education, and more. Join a panel of experts as they unpack:
- Various consumer-facing tools for improving experience and engagement
- Digital opportunities for optimizing consumer communications and self-directed care
- Role of technology and consumer engagement in optimizing performance