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As the demand for in-home services continues to grow for aging and medically complex populations, providers must shift away from traditional service delivery models towards tech-enabled models that leverage solutions like remote monitoring and smart home technology to reduce staff burden, increase access, and support improved outcomes.
Yet, studies show that less than 3% of people living with intellectual and developmental disabilities (I/DD) have access to assistive technologies even though more than 60% of individuals with an I/DD live with a family member, and nearly 12% live independently.
In this session, hear how Shiftability and OneVision, a non-profit organization that supports individuals with disabilities, built a tech-enabled service delivery model centered around independence and inclusion for people supported while building organizational capacity to serve more.
The key takeaways for this session include:
- Examine how technology can be implemented into service delivery to reduce staff burden and support Independent living for complex consumers
- Learn how to evaluate current service lines and identify gaps that can be filled with the strategic use of technology to enhance performance, ROI, and outcomes
- Explore solutions to overcoming common challenges of implementation and creating longevity in tech-enabled services