Much has been discussed about the sea change around staff recruitment and retention in the health field. The persistent challenge of securing and retaining direct service providers, licensed clinical staff, and various clinical service professionals remains a paramount concern for health care delivery organizations at all levels.
To address this critical issue and enhance staff retention, health care has shifted its focus towards prioritizing the staff experience with technology. This shift aims to retain staff and elevate their work experience, fostering a more fulfilling environment for those delivering care.
In this session, learn how New York Psychotherapy & Counseling Center, a non-profit, community-oriented mental health organization licensed by the New York State Office of Mental Health, is leveraging innovative uses of technology and AI to support staff retention and further advance the user experience.
Attendees will:
- Explore innovative technologies that aim to improve the staff user experience
- Examine implementation models for these types of software and technology solutions
- Learn how AI and other new technologies will be helping with this process in the future