For CFOs trying to ensure that technology investments align with both organizational and financial strategy, there are many key things to consider, such as what technology is the most beneficial, what are best practices for implementation, what metrics will be used to evaluate effectiveness, and finally how will we pivot if those metrics aren’t being reached?
In this session, learn from Janine Kent, Chief Financial Officer at Gandara Center, on how they have been able to measure productivity better, address revenue cycle management issues, and bolster the bottom line by implementing analytics software. Ms. Kent will share insights into their decision-making process, the impact technology has had on improving overall revenue cycle management, and strategies for overcoming common implementation challenges.
Gandara Center is a behavioral health, substance use, and preventative services organization that aims to provide equal services in the Hispanic community, Gándara Center delivers quality bilingual care for nearly 15,000 children, adults, and families each year in 100 locations across Massachusetts.
Key takeaways include:
- Discover a process to align the technology plan with strategic and financial plans
- The decision-making process and strategies for assessing the ROI between different technology options
- Learn strategies for evaluating effectiveness and pivoting when needed