Advancing Crisis Care With Carelon Through Data-Driven Technology

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A crisis system of care creates a stronger care continuum, acting as a bridge between outpatient care and inpatient services. It reduces repeated ER visits and hospitalizations and creates better outcomes through stabilization. Data shows that a strong crisis system of care also reduces downstream costs for Medicaid and other payers. Hear from Carelon Behavioral Health, one of the nation’s largest managed behavioral health organizations, with a network of over 120,000 providers, on their Crisis Administrative Service Organization (crisis ASO) model. This model serves as an ā€œair traffic controlā€ center and provides oversight of the crisis system. Using technology, the ASO can link multiple crisis providers and services within a single proprietary platform, which enables closed-loop referrals.

During this session, attendees will learn:

  • How Carelon’s crisis service system integrates advanced technology and system management with direct crisis care delivery for a rapid, caring response to those in need
  • Hear how publicly funded crisis service systems can promote quality, compassion and accountability
  • The benefits of a crisis ASO including provider management, blended and braided funding, quality oversight, and data analytics that can guide a state to a more efficient and effective system