Leveraging Technology To Expand Access, Enhance Consumer Experience & Improve Outcomes In A Behavioral Health Care Marketplace Dominated By Value-Based Models

In a healthcare marketplace dominated by the “new normal” of value-based care and reimbursement models, technology is an essential tool for payer and provider organizations looking to improve outcomes, streamline decision-making and add value to the management and delivery of care. During this keynote presentation attendees will learn how Optum – a leading information and technology-enabled health services business and one of the nation’s largest managed behavioral health organizations – is leveraging technology to create a personalized experience that helps members find and access the care they need, at the time and place that’s right for them. Find out how Optum is using the latest technologies such as machine learning and artificial intelligence to deliver practical solutions for today’s health care challenges:

• Enhancing its already market-leading physical behavioral health network with options for accessing services virtually via video, chat, phone or a mobile connection
• Using advanced analytics to identify and proactively engage with members who could benefit from behavioral health support
• Facilitating better care coordination via a shared technology platform that helps eliminate many of the most common gaps between medical and behavioral providers
• Giving primary care physicians tools to recognize signs of mental health and substance use conditions and then connect patients to treatment if needed
• Utilizing its unmatched data management experience and capabilities to guide people to appropriate treatment and improve resulting health outcomes