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Monday, October 25

8:00 am - 6:30 pm

The 2021 OPEN MINDS Care Innovation Summit

  • Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
  • Dave Richard, Deputy Secretary, North Carolina Medicaid & North Carolina Health Choice Programs
  • Sandra K. (Sam) Hedrick, RN, JD, Senior Advisor, ADA Transitions to Community Living, North Carolina Department of Health & Human Services
  • Peter Flick, Founder and CEO , Remarkable Health
  • Jon Schafer, Vice President, Customer Experience, Remarkable Health
  • Hope Levy, Executive Director, Premier HealthCare
  • Paul M. Duck, Senior Associate, OPEN MINDS
  • Melissa Stöcker, BSN, RN, Director, Quality, Vertava HEALTH
  • Marjorie Pettingell MSW, LICSW, Senior Vice President, Quality, Vertava HEALTH
  • Cori E. McMahon, Psy.D., NCCE, Vice President, Clinical Services, Tridiuum
  • Daniel Coyne, MFA, BSN, CARN, Director, Utilization Review, Vertava HEALTH
9:00 am - 12:15 pm

Making The Right Technology Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Strategy, Budgeting & Planning

  • Ken Carr, Senior Associate, OPEN MINDS
  • Sharon Hicks, Senior Associate, OPEN MINDS
1:00 pm - 4:15 pm

Finding An Electronic Health Record System For Your Future: The OPEN MINDS Executive Seminar On Best Practices In EHR Selection, Contracting & Optimization

  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS
  • Sharon Hicks, Senior Associate, OPEN MINDS
5:00 pm - 6:30 pm

Executive Reception & Networking Session

Tuesday, October 26

7:30 am - 8:30 am

Executive Networking Breakfast

8:30 am - 9:00 am

The OPEN MINDS 2021 Technology Adoption Market Research Study

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
9:00 am - 10:00 am

The Evolving Digital First Health Care Landscape For The 'Next Normal'

  • Joseph Kvedar, M.D., Vice President Of Connected Health, Health Partners Massachusetts and President, American Telehealth Association
10:15 am - 11:30 am

How Are You Doing With The ‘Whole Person’? Using Technology For The Integration Of Complex Consumer Health Care

  • Sharon Hicks, Senior Associate, OPEN MINDS
  • Jason Lippman, Senior Associate, OPEN MINDS
  • Courtney Frank, Director of Health Operations, Citizen Advocates
  • Kati Jock, Chief Integration Officer, Citizen Advocates

Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement: Top EHR Trends From The 2021 OPEN MINDS National Behavioral Health EHR Survey

  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS

Optimizing Home-Based Services With Technology—The 21st Century Cures Act, Electronic Visit Verification, Route Mapping & More

  • Ken Dales, Chief Information Officer, The Arc Mid-Hudson
  • Sherry Tucker, Chief Executive Officer, WellLife Network Inc
  • Sarah Elliott, Vice President, Executive Education, OPEN MINDS
10:15 am - 11:15 am

Thought Leader Discussion With Joseph Kvedar, M.D., Vice President Of Connected Health, Health Partners Massachusetts and President, American Telemedicine Association

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
  • Joseph Kvedar, M.D., Vice President Of Connected Health, Health Partners Massachusetts and President, American Telehealth Association
11:45 am - 1:00 pm

Consumer-Focused Technology For Better Consumer Experience & Engagement

  • Anna Lindow, CEO & Co-Founder, Brave Health
  • Paul M. Duck, Senior Associate, OPEN MINDS
  • Jason Lippman, Senior Associate, OPEN MINDS

Going Hybrid—The Process & The Technology For An Integrated Virtual, In-Home & In-Clinic Service Model

  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS
  • Ken Carr, Senior Associate, OPEN MINDS

It Takes More Than Wifi: Technology’s Role In Home Care

  • Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
  • Kristen Daugherty, LCSW-S, LISW-S, MBA, Chief Executive Officer, Emergence Health Network
  • Neal Tilghman, MPA General Manager, Integrated Care , Netsmart

Moving To A Next Generation Web Site—The Objectives, The Plan & The Technology

  • Timothy Snyder, Jr., Executive Vice President, Marketing, OPEN MINDS
  • Laird Sapir, Vice President of Web Services, OPEN MINDS
1:00 pm - 2:30 pm

Lunch On Your Own


What Are Health Plans Doing To Manage Behavioral Health Across The Population: Results From The New OPEN MINDS National Survey

  • Paul M. Duck, Senior Associate, OPEN MINDS
2:30 pm - 3:45 pm

Data Security: Why Every CEO Needs A Security Plan & How To Develop One

  • Sharon Hicks, Senior Associate, OPEN MINDS
  • Laird Sapir, Vice President of Web Services, OPEN MINDS

Technology Budgeting—The What & The How

  • Ken Carr, Senior Associate, OPEN MINDS
  • Carol Clayton, Ph.D., Senior Associate, OPEN MINDS

A Tale of Two Providers: Implementing AI Documentation Tech to Drive Revenue and Staff Productivity

  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS
  • Sue Amero, Operations Manager, Wings For Children and Families Inc
  • Mary C. Jones, LCMFT, LCAC, President/CEO , Mental Health Association of South Central Kansas
  • Peter Flick, Founder and CEO , Remarkable Health
2:45 pm - 3:45 pm

Position Control: Your Solution For Achieving Operational Excellence For A Sustainable Future

  • Dylan Kane, Senior Account Executive, ContinuumCloud
  • Jason Lippman, Senior Associate, OPEN MINDS
4:00 pm - 5:00 pm

Technology & Data, Maximizing Value, & Value-Based Reimbursement - The Health Plan Framework & The Provider Tools To Optimize Reimbursement

  • Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
  • Sharon Hicks, Senior Associate, OPEN MINDS
5:00 pm - 6:00 pm

Executive Reception & Networking Session

Wednesday, October 27

7:30 am - 8:30 am

Executive Networking Breakfast

8:30 am - 9:30 am

Unlocking Value Through Integration And Technology - Meeting Individuals And Families Where They Are

  • Joseph Lee, MD, President & Chief Executive Officer, Hazelden Betty Ford Foundation
9:45 am - 10:45 am

Thought Leader Discussion With Dr. Joseph Lee, President & Chief Executive Officer, Hazelden Betty Ford Foundation

  • Paul M. Duck, Senior Associate, OPEN MINDS
  • Joseph Lee, MD, President & Chief Executive Officer, Hazelden Betty Ford Foundation

Eliminating 80/20: Lowering Costs While Improving Outcomes And Equitable Care With Success-Focused Artificial Intelligence (SF-AI)

  • Dr. Kate Cordell, Ph.D., M.P.H., CEO, Chief Scientific Officer and Co-Founder, Opeeka Inc.
9:45 am - 12:30 pm

The California Tech Roundtable - How CalAIM Will Change Technology Needs Of Specialty Provider Organizations

  • Richard Louis, III, Vice President West Region, OPEN MINDS
  • Kim Bond, MS, LMFT, Executive Vice President, OPEN MINDS
11:00 am - 2:00 pm

The Complexities Of Managing Whole Person Care: What It Looks Like And Why It Is Important?

  • Sharon Hicks, Senior Associate, OPEN MINDS
  • Jerold Greer, Chief Information Officer, Daymark Recovery Services
  • Javier Favela, Vice President, Behavioral Health Solutions, NextGen Healthcare
11:15 am - 12:30 pm

Making Analytics Work For Strategy & Sustainability—The Metrics, The Dashboard & The Management

  • Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
  • Ken Carr, Senior Associate, OPEN MINDS

How Organizations Can Thrive By Becoming Truly Data-Driven

  • Katie Morrow, Vice President of Compliance, Streamline Healthcare Solutions
  • Tim Pratt, Senior Product Manager, Streamline Healthcare Solutions
  • Jason Lippman, Senior Associate, OPEN MINDS
12:30 pm - 2:00 pm

Lunch On Your Own

2:00 pm - 3:30 pm

Technology Strategies To Address The Workforce Shortage—Emerging Practices

  • Jason Lippman, Senior Associate, OPEN MINDS
  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS
2:15 pm - 3:15 pm

Improve Performance & Outcomes Today To Prepare For The Future Value-Based Reimbursement Landscape: A Look At Credible EHR's Business Intelligence & Analytics

  • Jesse Weidner, Solutions Consultant Manager, Qualifacts + Credible
3:30 pm - 4:00 pm

Raffle Prize Drawing In The Institute Exhibit Hall

  • Timothy Snyder, Jr., Executive Vice President, Marketing, OPEN MINDS
  • Paul M. Duck, Senior Associate, OPEN MINDS
4:00 pm - 4:45 pm

Technology Strategy For Sustainability—EHRs Are Just The Start

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Thursday, October 28

9:00 am - 12:30 pm

Finding An Electronic Health Record System For Your Future: The OPEN MINDS Seminar On Best Practices In EHR Selection, Contracting & Optimization (Virtual Session)

  • Joseph P. Naughton-Travers, EdM, Senior Associate, OPEN MINDS
  • Sharon Hicks, Senior Associate, OPEN MINDS

Monday, November 1

9:00 am - 12:30 pm

Making The Right Technology Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Strategy, Budgeting & Planning (Virtual Session)

  • Ken Carr, Senior Associate, OPEN MINDS
  • Sharon Hicks, Senior Associate, OPEN MINDS